Location: Slough
Salary: £26,500
Full Time, Permanent
37.5 hours per week
Number of vacancies: 1

What you will do:

Provide first line support for all company users in all aspects of IT. Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA’s. Assist with conception, design and implementation of any new or enhanced IT solutions. Maintain the company’s IT asset database. Ability to work on your own initiative but also part of a team.

Experience required:
Knowledge of Windows Operating Systems, Microsoft application software and Office 365 with the ability to diagnose and resolve software issues. Good knowledge of MS Exchange and Active Directory. Strong knowledge of Desktop and Laptop hardware and be able to troubleshoot problems. Knowledge of PowerShell scripting. Understanding of TCP/IP. Awareness of Citrix. Knowledge of Android and other mobile operating systems. Provide remote and on-line support. Great communication skills. Knowledge of WAN, LAN and wireless.

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